The responsibility rests with patients to contact CANSA for assistance. Read more...
CANSA Help Desk
We are here to answer your questions and concerns. Friendly and informed staff at our CANSA Help Desk provide compassionate advice, awareness materials, information and referrals for anything related to cancer support and care.
Get in Touch:
- Help Desk: 0800 22 66 22
(Mon to Fri from 08h00 to 16h30) - Email info@cansa.org.za (general queries)
- Email zsithole@cansa.org.za (related to advocacy queries e.g. access to treatment)
- WhatsApp: 072 197 9305 (English and Afrikaans queries)
- WhatsApp: 071 867 3530 (isiXhosa, isiZulu, siSwati, Sesotho and Setswana queries)
- Contact your nearest CANSA Care Centre…
Tele Counselling
CANSA Tele Counselling can be accessed via the CANSA Help Desk on 0800 22 66 22 tollfree, to make an appointment with a CANSA counsellor. Or send an email to the Help Desk via counselling@cansa.org.za
This is confidential, professional, cancer-related telephonic counselling to cancer patients, caregivers and their families and parents or guardians of children living with cancer. Counselling is available in seven languages (English, Afrikaans, isiXhosa, isiZulu,siSwati, Sesotho and Setswana) and is free of charge.
Support Resources for cancer Survivors & Loved Ones
CANSA is committed to connecting people facing cancer with information, day-to-day help as well as emotional support they need in the communities where they live. Our aim is to ensure that cancer Survivors and their loved ones don’t have to face cancer alone; we’re here to support them through every step of their cancer journey.*
* The responsibility rests with patients to contact CANSA for assistance. CANSA is not informed of any diagnoses / of patients being treated at medical centres. Family need to obtain permission from patients, before CANSA may contact them. Read more…
Find additional online resources for cancer Survivors (anyone who has heard the words ‘you have cancer’) or loved ones, and about coping with cancer.
CANSA Hair Donations – FAQs
Who cuts & prepares hair for donation? Can my hair be cut at a CANSA Care Centre? It is best if you cut your hair at your local hairdresser or at home. Is a specific hairdresser recommended by CANSA Care Centres? No, please contact your local hairdresser – put your hair in a ponytail and […]
Read morePublished: 14 September 2022
Updated: 13 October 2022
Categories: CANSA Help Desk
Video: CANSA Tele Counselling Service
CANSA Tele Counselling can be accessed via the CANSA Help Desk on 0800 22 66 22 toll free, to make an appointment with a CANSA counsellor. Or send an email to the Help Desk via counselling@cansa.org.za
Read morePublished: 21 August 2020
Updated: 10 March 2021
Categories: A Loved One has Cancer, Beyond Diagnosis & Treatment, CANSA Bloemfontein Care Centre, CANSA Eastern Cape, CANSA Free State, CANSA Gauteng, CANSA Help Desk, CANSA KwaZulu-Natal, CANSA Limpopo, CANSA Mpumalanga, CANSA North West, CANSA Northern Cape, CANSA Western Cape, I have Cancer
KANSA se Teleberading op Mandeladag bekend gestel
Hierdie Nelson Mandeladag gee KANSA terug aan kankerpasiënte, diegene wat deur kanker geaffekteer word en versorgers, deur sy KANSA Teleberadingsdiens bekend te stel. Hierdie diens bied vertroulike, professionele, kankerverwante telefoniese berading aan kankerpasiënte, versorgers en hulle families, asook die ouers of voogde van kinders wat met kanker leef. Berading is in sewe tale beskikbaar (Engels, Afrikaans, isiXhosa, isiZulu, siSwati, Sesotho en Setswana) en is heeltemal gratis. #CANSATeleCounselling #Connect with Hope #CANSACares #MandelaDay
Read morePublished: 15 July 2020
Updated: 30 April 2021
Categories: CANSA Help Desk
Launch of CANSA Tele Counselling
CANSA gives back to cancer patients, those affected by cancer and caregivers by launching its CANSA Tele Counselling service. This is confidential, professional, cancer-related telephonic counselling to cancer patients, caregivers and their families and parents or guardians of children living with cancer. Counselling is available in seven languages (English, Afrikaans, isiXhosa, isiZulu, siSwati, Sesotho and Setswana) and is free of charge. #CANSATeleCounselling #ConnectWithHope #MandelaDay
Read morePublished: 15 July 2020
Updated: 30 April 2021
Categories: CANSA Help Desk, Media Releases & News
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