CANSA Help Desk

We are here to answer your questions and concerns. Friendly and informed staff at our CANSA Help Desk provide compassionate advice, awareness materials, information and referrals for anything related to cancer support and care.

Get in Touch:

• Help Desk: 0800 22 66 22
  (Mon to Fri from 08h00 to 16h30)
• Email info@cansa.org.za (general queries)
• Email zsithole@cansa.org.za (related to advocacy queries e.g. access to treatment)
• WhatsApp: 072 197 9305 (English and Afrikaans queries)
• WhatsApp: 071 867 3530 (isiXhosa, isiZulu, siSwati, Sesotho and Setswana queries)
• Facebook
• Twitter
• Contact your nearest CANSA Care Centre…

Tele Counselling

CANSA Tele Counselling can be accessed via the CANSA Help Desk on 0800 22 66 22 tollfree, to make an appointment with a CANSA counsellor. Or send an email to the Help Desk via counselling@cansa.org.za

This is confidential, professional, cancer-related telephonic counselling to cancer patients, caregivers and their families and parents or guardians of children living with cancer. Counselling is available in seven languages (English, Afrikaans, isiXhosa, isiZulu,siSwati, Sesotho and Setswana) and is free of charge.

Support Resources for cancer Survivors & Loved Ones

CANSA is committed to connecting people facing cancer with information, day-to-day help as well as emotional support they need in the communities where they live. Our aim is to ensure that cancer Survivors and their loved ones don’t have to face cancer alone; we’re here to support them through every step of their cancer journey.*

* The responsibility rests with patients to contact CANSA for assistance. CANSA is not informed of any diagnoses / of patients being treated at medical centres. Family need to obtain permission from patients, before CANSA may contact them. Read more…

Find additional online resources for cancer Survivors (anyone who has heard the words ‘you have cancer’) or loved ones, and about coping with cancer.