CANSA Launches WhatsApp Channel
11 June 2025 – The Cancer Association of South Africa (CANSA) has officially launched its WhatsApp Channel, marking a new chapter in how the 94-year-old organisation connects with the broader public, cancer patients, survivors, caregivers, volunteers and donors. This modern platform offers a convenient, quick, and informative way for all to stay updated and engaged with CANSA’s work. Follow the CANSA Cancer Association of South Africa channel on WhatsApp. Listen to sound bites…
“There’s nothing old-fashioned about CANSA when it comes to communication,” says Lucy Balona, CANSA’s spokesperson. “With most South Africans using WhatsApp daily, this channel is an easy and familiar way for people to access vital cancer-related information, updates, and support.”
Launched internally in March to employees and volunteers, the WhatsApp Channel is now open to the public and steadily gaining traction. It’s designed as a trusted space for anyone affected by cancer to stay informed, feel supported, and get involved.
“We’ve created a space where everyone – from the general public, survivors and their loved ones to medical professionals and advocates – can easily access updates and information”, adds Balona. “The channel helps us raise awareness of our services, upcoming events, and health campaigns while also celebrating stories of hope.”
She continues, “In an effort to combat the current flood of misinformation, the CANSA WhatsApp Channel shares only credible, researched content – and when channel messages are forwarded, they will clearly carry the CANSA name, so recipients can trust that the information comes directly from us.”
The channel features:
- Expert insights with video and voice notes
- Real-time updates on CANSA events and services
- Patient support messages and donor thank-yous
- Volunteer coordination and calls to action
- Short reports and information bursts on key topics
Why Join?
CANSA provides a wide range of services – from health awareness and lowering of cancer risk information to early detection through cancer screening and stoma support to home-based care, medical equipment hire and psycho-social support. The organisation also runs seven CANSA Care Homes and CANSA-TLC accommodation for families during treatment, along with a free Tele Counselling service in nine languages and a national toll-free Help Desk.
“With this WhatsApp Channel, we’re bringing our support, knowledge and care right into your hands – literally. We aim for all to stay informed, or supported,” says Balona.
How to Follow CANSA’s WhatsApp Channel:
Tap on this link on your phone: https://whatsapp.com/channel/0029VbAWtQv2P59ipVaysk2Q
OR
Scan this QR code with your phone camera:
- This will open the CANSA Channel in WhatsApp on your phone.
- Tap Follow to start receiving updates.
- Notifications are muted by default. To get notified about new updates, you can turn on notifications for our channel by tapping on the bell at the top right
- Please do share the CANSA channel with your friends by tapping on the chain link icon
Notes:
- You’re not automatically subscribed to our channel. You can browse before you follow, and you can unfollow a channel at any time.
- Subscribers’ privacy is respected, with phone numbers hidden and no direct replies possible. Readers can react to posts and share them widely. Your profile information and interactions with channel content, like emoji reactions or poll votes, aren’t visible to them. They can’t see your name, phone number, or profile picture.
(For more information, please contact Lucy Balona, Head: Marketing and Communication at CANSA at email lbalona@cansa.org.za. Call 011 616 7662 or mobile 082 459 5230).
Queries CANSA
0800 22 6622 Toll Free
072 197 9305 English and Afrikaans (text only)
071 867 3530 isiXhosa, isiZulu, Sesotho, Setswana and Sepedi (text only)
CANSA Care Centres
Connect with CANSA on social media:
