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COVID-19 – What Cancer Patients Need to Know

Afrikaanse Media Vrystelling

In the interest of cancer patients and Survivors, amid the rapid spread of the COVID-19 virus, CANSA is releasing information to help keep patients and survivors safe, and providing online support through the CANSA website, social media platforms and staff on call. (View information and infographic)

Elize Joubert, CANSA Chief Executive Officer says, “Cancer patients and survivors are among those at higher risk of serious illness from an infection because their immune systems are often weakened. It’s important that we educate on what can be done to lower their risk for the virus, and on what to do if they should contract it. We also want them to know that they are not alone, despite the lockdown announced by President Cyril Ramaphosa.”

Cancer patients will continue to stay at most of the CANSA Care Homes (Bloemfontein, Pretoria, Durban, Richards Bay, Port Elizabeth, George and Cape Town) with protective measures and strict infection procedures and while the public hospitals are open and receiving patients. CANSA Care Homes cater for patients receiving cancer treatment with accommodation, transport and meals. In the other provinces, plans have been made for critical patients to be admitted full time at specific hospitals or treatment centres. CANSA’s TLC Lodges for children and families affected by cancer in Pretoria, Polokwane and Durban will also remain operating with protective measures and support via phone and online platforms. #CANSACareHomes

“CANSA staff and volunteers will also continue to support patients online through our website, social media support groups and platforms during the lockdown period. We appeal to those who are in a position to enable our continued support of cancer survivors and patients through online donations, to do so, ” appealed Joubert. #CANSAcares

CANSA will continue assisting stoma and ostomy patients with orders and deliveries that will be processed once a week on Thursdays. Patients and survivors can mail or or WhatsApp 078 942 9290. #CANSAstoma

“Thank you to all our dedicated caregivers, nurses and medical staff who have, selflessly, continued to put our patients’ needs first regardless of personal risk at this time. We would not be able to carry out our unique service delivery offering if it were not for them – we are exceptionally grateful to have such a wonderful care team,” concludes Joubert.

CANSA’s Online Support

CANSA will continue supporting patients virtually via our website, online support groups and platforms,,  Toll Free Call Centre 0800 22 66 22 and WhatsApp lines which are 072 197 9305 English and Afrikaans / 071 867 3530 Xhosa, Zulu, Sotho and Siswati.

A list of staff on call will be posted on the CANSA website so that patients can stay in touch with staff during the lockdown.

Furthermore, CANSA may be contacted via our social media platforms:

(For more information, please contact Lucy Balona, Head: Marketing and Communication at CANSA at email Call 011 616 7662 or mobile 082 459 5230.)

#COVID19 #StayAtHome #SouthAfricaLockdown


CANSA offers a unique integrated service to the public and to all people affected by cancer. CANSA is a leading role-player in cancer research and the scientific findings and knowledge gained from our research are used to realign our health programmes, as well as strengthen our watchdog role to the greater benefit of the public. Our health programmes comprise health and education campaigns; CANSA Care Centres that offer a wide range of care and support services to those affected by cancer; stoma and other clinical support; medical equipment hire, as well as a toll-free line to offer information and support. We offer a Tele Counselling service in seven languages free of charge. We also supply patient care and support in the form of 8 CANSA Care Homes in the main metropolitan areas for out-of-town cancer patients and CANSA-TLC lodging for parents and guardians of children undergoing cancer treatment.

Queries CANSA

 0800 22 6622 Toll Free
 072 197 9305 English and Afrikaans (text only)
 071 867 3530 isiXhosa, isiZulu, Sesotho, Setswana and Sepedi (text only)
 CANSA Care Centres


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CANSA Tele Counselling

 0800 22 6622 Toll Free
 072 197 9305 English and Afrikaans (text only)
 071 867 3530 isiXhosa, isiZulu, Sesotho, Setswana and Sepedi (text only)


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