The responsibility rests with patients to contact CANSA for assistance. Read more...

Questions to ask Healthcare Providers

Answers by healthcare professionals to the following questions can assist cancer patients and their caregivers develop a better understanding of the disease and the treatment options available. Select the questions which best suit the individual need.

General Medical Care

  • What is this illness called?
  • How do you want to treat this illness?
  • What are other ways to treat this illness?
  • What are the risks with these treatments?
  • What is the likely future of this illness with the recommended treatment?
  • Without the recommended treatment?
  • What is the time frame for the treatment?
  • Is a hospital stay necessary?
  • What is the expected recovery time?
  • What lifestyle changes may be expected in the future?

Medical Tests & Procedures

  • Is the recommended test or procedure necessary to confirm or disprove a diagnosis?
  • Will the findings of the test change the way the disease is managed?
  • What are the risks involved?
  • What happens if the patient refuses to undergo this test?
  • How expensive is the test and will it be covered by medical aid?
  • Will the test require a change in any of the medications the patient is taking?
  • What is the test procedure?
  • How will the test feel? Will it be painful?
  • How should the patient prepare for this test?
  • Will the patient need help getting home afterwards?
  • Who will interpret the test results?
  • Will someone call with the test results or should I phone for them?

How the Doctor’s Office Works

  • What days/hours is the office open?
  • How are medical emergencies handled?
  • When is the best time to reach the doctor by phone, fax or email?
  • Which method of communication does the doctor prefer?
  • Who can answer questions if the doctor is not available?
  • Who can I call after hours or when the doctor is away?

Source: National Family Caregivers Association

Do you have a question?
Book a counselling session

CANSA Tele Counselling

 0800 22 6622 Toll Free
 072 197 9305 English and Afrikaans
 071 867 3530 Xhosa, Zulu, Sotho and Siswati


  Find Your Care Centre

About Us | Get in Touch

1931 - 2021. 90 Year Anniversary

Sign up to receive news and updates: